Complaints and Appeals

Jurnal FisTa: Fisika dan Terapannya is committed to maintaining a fair, transparent, and accountable editorial process. The journal provides authors, reviewers, readers, and other concerned parties with an opportunity to submit complaints regarding editorial practices, publication procedures, or ethical concerns, as well as appeals against editorial decisions.

All complaints and appeals will be handled professionally, impartially, and in accordance with the journal's publication ethics policies and the principles of the Committee on Publication Ethics (COPE).

Types of Complaints

Complaints may concern various aspects of the editorial and publication process, including:

  • Unreasonable delays in manuscript handling, peer review, or publication.
  • Concerns regarding the fairness, transparency, or consistency of editorial decisions.
  • Unprofessional conduct or inappropriate communication involving editors, reviewers, or other parties.
  • Potential conflicts of interest affecting editorial independence.
  • Suspected violations of publication ethics or editorial procedures.
  • Other matters related to the integrity and quality of the journal's publication process.

Submission of Complaints

Complaints should be submitted to the Editor in Chief through the journal's official contact information. The complaint should clearly describe the issue and provide relevant information or supporting evidence.

Where applicable, the report should include the manuscript title, submission identification number, names of the parties concerned, and a description of the circumstances giving rise to the complaint.

If a complaint directly concerns the Editor in Chief, it may be referred to the journal's publisher or another authorized editorial representative to ensure an impartial assessment.

Handling and Investigation of Complaints

Upon receiving a complaint, the editorial team will conduct an initial assessment to determine the nature of the concern and whether further examination is necessary.

The journal may request additional information, review relevant editorial records and correspondence, and seek clarification from the parties involved.

Individuals with relevant conflicts of interest must not participate in evaluating or deciding the complaint. The editorial team will seek to resolve complaints fairly and communicate the outcome to the complainant within a reasonable period.

Appeals Against Editorial Decisions

Authors who believe that an editorial decision was based on a significant misunderstanding, factual error, procedural irregularity, or unfair assessment may submit a formal appeal.

Appeals must be submitted by the corresponding author and should include a clear explanation of the grounds for reconsideration, supported by relevant scientific arguments or evidence.

The editorial team will evaluate the appeal and may seek an additional editorial assessment or independent expert opinion when necessary. An appeal does not automatically result in the reversal of the original decision or acceptance of the manuscript.

Editorial Decisions and Outcomes

Following an assessment, the journal may uphold the original editorial decision, reconsider the manuscript, arrange an additional review, or take appropriate corrective action when justified.

When a complaint involves suspected research or publication misconduct, the matter will be addressed under the journal's relevant ethical policies and may require further investigation.

The outcome of the complaint or appeal will be communicated to the concerned parties, together with an appropriate explanation of the editorial decision.

Confidentiality and Fair Treatment

Jurnal FisTa: Fisika dan Terapannya is committed to protecting the confidentiality of individuals involved in complaints and appeals, subject to the requirements of a fair investigation.

All parties will be treated respectfully and without discrimination. Submitting a complaint or appeal in good faith will not, in itself, result in unfair treatment or retaliation.

Ethical Guidelines and References

The journal follows relevant recommendations of the Committee on Publication Ethics (COPE) in addressing complaints, appeals, and concerns related to editorial integrity.

For further information, please refer to the Committee on Publication Ethics (COPE) and the journal's Publication Ethics policy.